How quick are your shipping methods? Free Shipping, worldwide for orders above $200k: Once we have verified your payment (Bitcoin: instantly; all other payment methods: 1 day), it will take 2-3 days to receive your package.
Basic Shipping, worldwide: Once we have verified your payment (Bitcoin: instantly; all other payment methods: up to 1 day), it will take 5-7 days.
Express Shipping, worldwide: Once we have verified your payment (Bitcoin: instantly; all other payment methods: up to 1 day), it will take 2-3 days to receive delivery.
Will i receive a tracking id? Yes, we only ship tracked packages & envelopes. You will receive the tracking id via email once it has been shipped.
Which service provider are you using? The choice which service provider to use always depends on multiple parameters. We cannot and will not tell you which service provider we use in specific cases for security reasons.
However, we are mainly using these service providers: UPS, Fedex, DHL, USPS, TNT.
What happens if the order gets stolen/lost? If the order gets seized/stolen/lost, we will reship. Because all orders are tracked, we will know once it doesn’t move anymore. However, this happens to 1 of 1000 orders only.
Where do you ship from? We have two shipping centers. We are shipping from within the United States for north- and South American customers. We are also shipping from France for European, Asian, Australian and African customers.
Do you ship to … ? We offer worldwide shipping. This means that we will send our products to any place in the world. Yes, even to your location.
Shipping costs? Free Shipping, worldwide: $0, for orders worth more than $200k. Basic Shipping, worldwide: $50 and Express worldwide: $75
Your payment has to be verified before we can ship your order.
Contact us if your problem isn’t listed